Auto Settlement or Insurance Claim? How to Decide


When you have an accident or event covered by your insurance policy, there are two main options to choose from to settle your insurance claim. The first option is through auto settlement, where your claim is processed by the insurance's automated system. The second option is to file a claim manually, which requires you to submit the claim form and necessary documents to your insurance company. However, how do you decide which one is better for you? Here are a few things to consider.

Auto Completion

Automated settlement usually allows you to get reimbursed more quickly and easily than manual claims. This is because the insurance auto system can evaluate your claim automatically and provide a decision in a short time. However, you must ensure that the accident or incident that you experience complies with the auto settlement requirements set by your insurance company. If your claim does not qualify, then you must select manual claim.

Manual Claim

Manual claims allow you to provide more detailed information about the accident or incident you experienced, which can be difficult to submit automatically. This allows you to explain in detail how the accident occurred and provide any additional evidence your insurance company may require. However, manual claims take longer and can take weeks or even months for your claim to be finalized.

How to Decide

Everyone has different preferences in settling their insurance claims. However, there are several things to consider when deciding the best way to settle your insurance claim.

First, check if the accident or incident you're experiencing qualifies for auto resolution. If yes, then it may be a faster and easier way to settle your claim. However, if your claim is more complex or requires more detailed information then manual claiming may be more suitable for you.

Second, consider how long you can wait to receive a reimbursement. If you need replacement quickly, then auto completion may be the best choice. However, if you are not in a rush and want to make sure your claim is handled properly then manual claiming may be a better fit.

Third, make sure you understand the requirements and procedures for each option. This includes ensuring that you have all the necessary information and following the procedures set forth by your insurance company.

Finally, also pay attention to whether you need support from your insurance agent or not. If you want to get help resolving your claim then manual claims may be more suitable as you can communicate directly with your agent. However, if you are more comfortable settling your own claim, then auto settlement may be a better option.

In conclusion, choosing between automatic settlement or manual claims depends on individual situation and individual preference. Be sure to consider all factors involved in your decision, including speed, detailed information needs, and the support of your insurance agent. With careful consideration, you can choose the best option to settle your insurance claim effectively and efficiently.